Privacy Policy
Last Updated: February 12, 2026
EAZTA ("we," "our," or "us") provides AI-powered phone ordering services for restaurants. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
1. Information We Collect
When you call a restaurant using our service, we may collect:
- Phone Number: Your caller ID is automatically captured when you call
- Name: If you provide your name during the call
- Order Information: Items you order, order history, and preferences
- Dietary Restrictions: Any food allergies or dietary preferences you share
- Communication Records: Call transcripts and SMS messages
2. How We Use Your Information
We use your information to:
- Process and fulfill your food orders
- Personalize your ordering experience (remembering your name, favorite orders)
- Send you SMS messages containing menus or order confirmations only when you request them
- Improve our AI service and restaurant operations
- Communicate with you about your orders
SMS Messaging: We will only send you text messages when you explicitly request them during a phone call (e.g., asking to receive the menu via text). You can opt out at any time by replying STOP to any message.
3. SMS Messaging Terms
By requesting to receive text messages from us, you agree to the following:
- Message frequency varies based on your requests
- Message and data rates may apply
- You can opt out at any time by texting STOP
- You can get help by texting HELP
- We do not sell or share your phone number with third parties for marketing purposes
4. Information Sharing
We share your information only with:
- Partner Restaurants: To fulfill your orders
- Service Providers: Companies that help us operate our service (telephony, SMS delivery)
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
We will never sell, share, or distribute your mobile phone number or SMS opt-in data to third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. Order history is retained to improve your experience with personalized recommendations.
7. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of SMS communications at any time
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated date.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: